800-858-3025 ext. 1 for sales | [email protected]

Legal & Privacy

Please read our Terms, Conditions & privacy policy below regarding  our company.
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Privacy Policy

Kooler Ice, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.koolerice.com] or interact with us through other online services (collectively, the “Site”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing/Billing Address
  • Company Name
  • Any other information you choose to provide through forms or inquiries

B. Non-Personal Information

When you visit the Site, we may automatically collect certain information, such as:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Referring website
  • Device information

2. How We Use Your Information

We use the information collected for purposes such as:

  • Responding to inquiries and customer service requests
  • Processing product information requests or demo scheduling
  • Improving the performance and usability of our Site
  • Sending marketing and promotional communications (with your consent)
  • Complying with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Third-party service providers who perform services on our behalf (e.g., email platforms, analytics providers)
  • Law enforcement, government agencies, or other third parties as required by law
  • Business partners or affiliates as part of a business transfer or merger

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. You may choose to disable cookies through your browser settings, though this may affect some features of the Site.

5. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content or privacy practices of such sites. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no system can be guaranteed 100% secure.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Accessing the personal data we hold about you
  • Requesting corrections or deletion of your data
  • Opting out of marketing communications

To exercise your rights, please contact us at [email protected].

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to request deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Kooler Ice, Inc.
510 Dunbar Road

Byron, GA 31008
Email: [email protected]

11. California Privacy Rights (CCPA Notice)

A. Overview

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). This section applies solely to individuals residing in California.

B. Personal Information We Collect (Last 12 Months)

We may collect the following categories of personal information:

Category Examples Collected
Identifiers Name, email address, IP address Yes
Commercial Information Products or services purchased or considered Yes
Internet Activity Browsing history, interactions with our Site Yes
Geolocation Data Approximate location based on IP Yes
Professional or Employment Info Job title, company name Yes

C. Your CCPA Rights

You have the right to:

  • Know what personal information we collect, use, disclose, or sell
  • Request deletion of your personal information
  • Opt-out of sale of personal data (we do not sell personal information)
  • Non-discrimination for exercising your rights

D. Exercising Your Rights

To submit a verifiable consumer request, please contact us:

  • By email: [email protected]
  • By phone: 800-858-3025. We will verify your identity and respond within the time required by law.

12. GDPR Notice for EU/EEA Users

A. Legal Basis for Processing

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Consent (e.g., email marketing)
  • Performance of a contract (e.g., responding to inquiries)
  • Legitimate interests (e.g., website analytics)
  • Compliance with legal obligations

B. Your GDPR Rights

As a data subject, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

C. Data Transfers

We may transfer your data outside the EEA, including to the United States. Where we do, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or similar mechanisms.

D. Complaints

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your rights under GDPR.

Marketing Terms and Conditions

1. Introduction

These Marketing Terms & Conditions (“Terms”) govern your use of this website, landing pages, advertisements, and any forms submitted to Kooler Ice Vending Machines (“Company,” “we,” “our,” or “us”).

By submitting your information, engaging with our advertisements, or using our website, you agree to these Terms.

2. No Purchase Obligation

Submitting your information or interacting with our marketing materials does not constitute a purchase, agreement to purchase, or guarantee of product availability.

All product purchases are subject to separate agreements and terms.

3. Information & Marketing Use

By submitting your information, you consent to:

  • Being contacted via email, phone, and/or SMS

  • Receiving marketing communications, updates, and promotional offers

  • Follow-up regarding your inquiry or interest

You may opt out at any time.

4. No Earnings or Performance Guarantees

All marketing content is provided for informational purposes only.

Kooler Ice Vending Machines makes no guarantees regarding:

  • Income or profitability

  • Business performance

  • Machine output or success

Results vary based on factors including location, operation, and market conditions.

5. Content Accuracy Disclaimer

We strive to ensure all information is accurate; however:

  • Content may contain errors or omissions

  • Information may change without notice

  • We do not guarantee completeness or accuracy

6. Intellectual Property

All website content, branding, logos, and materials are the property of Kooler Ice Vending Machines and may not be copied, reproduced, or used without permission.

7. Third-Party Platforms

Our marketing may appear on third-party platforms (e.g., Google, Facebook, LinkedIn). We are not responsible for:

  • Platform outages

  • Data handling by those platforms

  • External content or links

8. Limitation of Liability

To the fullest extent permitted by law, Kooler Ice Vending Machines shall not be liable for any damages arising from:

  • Use of this website

  • Reliance on marketing materials

  • Communication delays or errors

This includes, but is not limited to:

  • Loss of profits

  • Business interruption

  • Data loss or other indirect damages

9. Indemnification

You agree to indemnify and hold harmless Kooler Ice Vending Machines from any claims or liabilities arising from:

  • Your misuse of the website

  • False or misleading information submitted by you

  • Violation of these Terms

10. Governing Law

These Terms are governed by the laws of the State of Georgia.

11. Changes to These Terms

We may update these Terms at any time. Continued use of our website or services constitutes acceptance of any changes.